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Our Tasting Room is now open by appointment! Learn more about visiting us.
FREE SHIPPING on orders of 6 bottles of more; $10 Food Bank donation for each 12 bottles sold

COVID-19 Health and Safety Plan at Moon Curser Vineyards 

We have created and implemented a detailed set of rules and guidelines to ensure the safety of all our guests and employees. We thank you for your patience and support offered while we have been working on creating our reopening plan. We look forward to welcoming you back to our Osoyoos East Bench Tasting Room.  

Upon your arrival at Moon Curser, you will observe two areas where you can interact with our staff. Please proceed to the Host/Sales Area tent first.  

 

1. A Host/Sales Area under an outdoor tent beside the tasting room. 

A Moon Curser staff member will welcome you from a safe distance of 6+ feet. There will be no hand shaking or other close physical contact. There will be no tastings available in the tent. You will be asked whether you have a pre-booked tasting appointment, and if so, be asked to use hand sanitizer at tent and directed your tasting location. If you don’t have a pre-booked tasting appointment, you will be able to purchase wine, or enquire about booking a tasting appointment for later. 

Please remain at 6 ft mark until asked to step forward to process payment. 

Our wine list will be visible on a sign or laminated sheet. 

Credit card machine, the table top surface area, hand sanitizer pump, employees’ hands and pen (when needed) will be disinfected after each customer interaction. 

No cash transactions; credit and debit cards only. Tap purchases encouraged. 

 

2. The tasting rooms where you can enjoy a guided tasting with one of our experienced staff.

Tastings will be by appointment only, 7 days a week, starting at 10 am. Last tasting will be at 4 pm. Appointments can be booked by calling 250-495-5161, seven days a week, 10-5pm. If you happen to call while we’re busy, please leave a message and we will call you back as soon as possible.  

If you arrive without an appointment, and there is room available at the next tasting session, we will be delighted to schedule your group in, availability permitting.  

We are offering semi-private tastings for maximum of two groups (6 people max per group) at a time in our beautiful Osoyoos East Bench tasting room.

This 30-minute guided tasting experience includes a sampling of 5 wines from our portfolio, pre-selected by Moon Curser. Unfortunately, because of COVID-19 restrictions on our tasting protocols, we are unable to accommodate requests for particular wines to be included in the tasting. The wines we pour will change every two to three days. Each tasting flight will aim to provide a representative cross-section of our portfolio, and will include one white, and four red wines. All tiers of our portfolio will be represented in the tasting.  

Tasting duration is 20-25 minutes with 5-10 minutes to shop.  Please ensure you arrive a few minutes early to check-in. Because of our COVID-19 protocols, we cannot accommodate late arrivals without compromising the quality and length of your tasting experience.  

 

Physical Distancing/Barriers 

Maximum number of groups permitted in the tasting room: 2 

Maximum number of persons permitted per group: 6 people

Physical barriers (tasting bar & tables) and instructions to step back while the host is pouring wine to keep guests at least 6+ ft apart from the host. 

Tape markers on the floor in front of the tasting bar (for guests), and behind the tasting bar (for host) to ensure that the 6+ ft distance is maintained at all times. 

Two checkout stations at opposite ends of the tasting bar to minimize contact between the two tasting groups. In Hideout lower tasting room, one group will checkout at a time while other group remains at their barrel table.

One host behind the tasting bar only. 

 

Sanitization & Hygiene 

No cash transactions; credit and debit cards only. Tap purchases encouraged. 

Hand sanitizer available upon arrival at check-in tent and at each tasting location for use before and after tasting.  

Our commercial grade dishwasher used for washing wine glasses has been inspected, and will be checked to ensure that it maintains the temperature needed to successfully disinfect all the glassware, pour spouts and spittoons. 

Stainless steel spittoons or disposable spittoons will be available for each group. Host will use disposable plastic gloves when disposing of all the liquids after the tasting session. 

Wine bottles and pouring spouts will not touch the wine glass while samples are being poured. All spouts will be washed in commercial dishwasher between each tasting appointment. 

Laminated tasting sheets will be cleaned and disinfected after each tasting session. 

Tasting/wine purchases will be 30 minutes in duration and the following 15 minutes will be dedicated to cleaning and disinfecting of the tasting bar area, credit card machines, laminated tasting sheets, glassware, spittoons, pour spouts, pens, door handles and other high touch areas. 

 

Policies 

Moon Curser employees have been instructed as follows: 

To not come in to work, and to inform Moon Curser,  if they have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat or if they have travelled outside of Canada within the last 14 days or have been a close contact of a person who has, or been tested positive for COVID-19. 

To ask guests who display symptoms of COVID-19 to leave Moon Curser premises. 

To follow any isolation guidelines as directed by the Province. 

To endeavour to obtain contact information for each group of guests (in case of any need for contact tracing).  

To follow all cleaning, disinfecting and hygiene protocols as specified by Work Safe BC. Appropriate documents and checklists provided to each employee and supervision/assistance provided to ensure that protocols are being followed. 

To ask guests not following the distancing rules to leave. 

 

Communication Plans 

Signs outside the tasting room reminding our guests to not visit us if they are unwell & have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat, or if  they have travelled outside of Canada within the last 14 days.  

Signs outside the tasting room requesting the guests/staff use the hand sanitizer before entering. 

Signage inside and outside the tasting room reminding guests/staff about the 6+ ft physical distancing requirements. 

Signs posted with tasting rooms occupancy limits, 8 guests & 3 employees = 11 total. 

Handwashing instruction sign displayed in the bathroom and at other handwashing locations. 

All “Help prevent the spread of COVID-19” WorkSafeBC signs displayed in staff areas. 

Detailed information/instruction given by the host as to the COVID-19 protocols in place at the outset of the tasting. 

 

What we ask of you: 

Please do not visit our premises if you have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat. If you have travelled outside of Canada within the last 14 days or are a close contact of a person who tested positive for COVID-19. This is for the safety of everyone. 

Please use complimentary hand sanitizer. 

Please do not touch any of the display signage or surfaces 

Please respect physical distancing regulations & remain 6 ft from others while on our property. 

No outside food or drink. 

Please be patient with us. This is all new!